PRIVACY POLICY

01WHO THIS POLICY COVERS

This Policy applies to personal information we handle as a business, including information about visitors to our website, people who submit our forms or book calls, and the owners and staff of our client businesses.

It does not apply to information we process on behalf of a client as their service provider. When we manage a client's website, advertising, or social accounts, that client controls the data collected through those properties and their own privacy policy governs it.

It also does not apply to a payment processor's handling of your data. If you enter a processing agreement with Clover, Elavon, TSYS, or any other processor, that company's privacy policy governs its own collection and use.

02INFORMATION WE COLLECT

We do not intentionally collect sensitive personal information such as government identifiers, precise geolocation, health data, biometric data, racial or ethnic origin, religious beliefs, or union membership. Please do not send it to us.

03HOW WE COLLECT IT

Directly from you when you complete our lead form, book a strategy call, buy a plan, email us, call us, or send us project materials.

Automatically through standard web server logs kept by our hosting provider, and through the third-party services our pages load, which necessarily receive your IP address in order to deliver content to your browser.

From third parties, including our payment processor when it confirms a subscription, our scheduling provider when you book, and publicly available business sources such as business directories and public listings when we research a prospective client.

04HOW WE USE IT

• To respond to your enquiry and prepare the free plan you requested;
• To provide, maintain, and improve the services you purchased;
• To process payments, manage subscriptions, and handle renewals and cancellations;
• To communicate with you about your account, including service, billing, renewal, and security notices;
• To send marketing communications where you have consented or where permitted by law, subject to your right to opt out at any time;
• To keep records that prove consent, agreement to terms, and delivery of service;
• To secure our systems, prevent fraud and abuse, and troubleshoot problems;
• To understand which pages and offers perform, in aggregate; and
• To comply with law, respond to lawful requests, and establish, exercise, or defend legal claims.

We do not use your personal information to make decisions about you by automated means that produce legal or similarly significant effects.

05LEGAL BASES AND CONSENT

Where the law requires a legal basis, we rely on the following: your consent, which you may withdraw at any time; the necessity of processing to enter into or perform our contract with you; our legitimate interests in operating, securing, and marketing our business, weighed against your rights; and compliance with our legal obligations.

In Canada we rely on your express or implied consent as required by PIPEDA and, where applicable, provincial privacy legislation. You may withdraw consent at any time, subject to legal and contractual limits, by contacting us. Withdrawing consent may mean we can no longer provide some or all of the services.

06WHO WE SHARE IT WITH

We share personal information only as described here, and only with parties bound to protect it:

Each third party listed above operates under its own privacy policy for its own purposes. We do not control their practices. If you would prefer that your browser not contact Google's font servers, you may block third-party requests using your browser settings or an extension; our pages remain readable in fallback typefaces.

07WE DO NOT SELL YOUR INFORMATION

Our website does not currently run advertising pixels, analytics trackers, or third-party marketing tags. If that changes, we will update this Policy before the change takes effect and provide any opt-out mechanism the law requires.

08COOKIES AND TRACKING

Our website does not set advertising or analytics cookies. Cookies or similar storage may be set by the embedded services described in Section 6 when you interact with them, for example by our payment processor to secure a checkout session or by our scheduling widget to manage a booking.

Most browsers let you block or delete cookies. Blocking them may prevent checkout or booking from working. We honour Global Privacy Control signals where the law requires it; because we do not sell or share personal information, such a signal does not change how we handle your data.

09CALLS, TEXTS, AND EMAIL

If you tick the consent box on our form and give us your phone number, you give prior express written consent to receive calls and text messages from us at that number, including messages sent using automated dialing or prerecorded voice technology, for marketing and servicing purposes. Consent is not a condition of purchasing anything. If you leave the box unticked, we will contact you by email only.

Message and data rates may apply and message frequency varies. Reply STOP to any text to stop texts, and HELP for help. To stop marketing calls, tell us on any call or email us. Every marketing email includes an unsubscribe link, and we honour opt-outs promptly. We may still send you transactional messages about an active account, such as billing and service notices.

We keep a record of your consent, the exact wording you agreed to, and when it was given, because the law requires us to be able to prove it.

10HOW LONG WE KEEP IT

We keep personal information only as long as needed for the purpose it was collected, and then for as long as required to meet legal, tax, accounting, and dispute-resolution obligations. In practice:

• Enquiries that do not become clients: up to 24 months from last contact;
• Client records, contracts, and billing history: at least 7 years after the relationship ends, for tax and legal reasons;
• Consent records for calls and texts: at least 5 years after consent is withdrawn or the relationship ends;
• Server logs: as retained by our hosting provider in the ordinary course.

When information is no longer needed we delete it or render it anonymous.

11SECURITY

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encrypted connections to our website, access controls, and reliance on established providers such as Stripe for payment data.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any credentials you share with us confidential and for notifying us promptly if you believe an account has been compromised. If a breach affecting your personal information occurs, we will notify you and the relevant regulators as required by law.

12YOUR RIGHTS IN THE UNITED STATES

Depending on your state of residence, you may have the right to:

• Know what personal information we have collected, used, and disclosed about you;
• Access a copy of that information in a portable format;
• Correct inaccurate personal information;
• Delete personal information, subject to legal exceptions;
• Opt out of sale, sharing, or targeted advertising — noting that we do none of these;
• Limit the use of sensitive personal information — noting that we do not collect it; and
• Not be discriminated against for exercising any of these rights.

These rights are available to residents of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comparable laws, on the terms those laws set out. California residents may also request the specific categories of information disclosed in the preceding twelve months, as summarised in Sections 2 and 6.

You may use an authorised agent to submit a request. We will verify the request and the agent's authority before acting. If we deny a request you may appeal by replying to our decision, and we will respond within the period the applicable law allows.

13YOUR RIGHTS IN CANADA

If you are in Canada, you have the right to access the personal information we hold about you, to request correction of inaccuracies, to be told how it has been used and to whom it has been disclosed, and to withdraw consent subject to legal and contractual restrictions.

We will respond to an access request within 30 days or tell you why we need more time. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada, or to your provincial privacy regulator.

14HOW TO EXERCISE YOUR RIGHTS

Email buy@conqueror.capital with the subject line "Privacy Request," or write to us at the address in Section 19. Tell us what you want us to do and include enough detail for us to find your records.

We will verify your identity, usually by confirming details we already hold or by contacting you at an address or number already on file. We do not charge a fee for a reasonable request. We will respond within 45 days for United States requests and 30 days for Canadian requests, and will tell you if we need an extension permitted by law.

15CROSS-BORDER TRANSFERS

We are established in the United States and our providers are located primarily in the United States. If you are in Canada or elsewhere, your personal information will be transferred to, stored in, and processed in the United States, where privacy laws differ from those in your jurisdiction and where courts, law enforcement, and national security authorities may be able to obtain access under the laws of that country.

By using our services or providing your information, you acknowledge this transfer. We take reasonable steps, including contractual protections with our providers, to ensure your information receives a comparable level of protection.

16CHILDREN

Our services are for businesses and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, contact us and we will delete it.

17THIRD-PARTY SITES

Our website and communications may link to sites we do not operate. We are not responsible for their content, security, or privacy practices. Read their policies before giving them your information.

18CHANGES TO THIS POLICY

We may update this Policy. When we do, we will revise the "Last updated" date above. For material changes we will provide notice by email or a prominent notice on the website before the change takes effect. Continuing to use the services after that date means you accept the updated Policy.

19CONTACT US